Contact Brant is your first place to contact to access services for children and youth ages 0 – 18 who have social, emotional, behavioural, and/or psychiatric concerns. Having a clear place to call for support is important in our community, to make it easier for families to access services for their child, and to reduce families having to repeat their story. Call 519-758-8228, or use this secure referral link Contact Brant Referral.
What Can I Expect When I call Contact Brant?
Contact Brant’s job is to connect you with the right Child and Youth Mental Health services.
When you call Contact Brant, our staff will gather some brief information on your situation and then set up an intake appointment for you with one of our Resource Coordinators. The date and time of the intake appointment will be set at your convenience. The intake usually happens over the telephone or in our office, but can be scheduled at another location. The intake appointment usually takes about one hour. We can meet with just the parent/guardian but like to also meet with the child whenever possible. We need to meet with all youth age 16 and older. We can meet alone with the youth if they request this.
At the intake appointment, the Resource Coordinator will ask you to tell your story about your situation, including the child and family’s strengths, concerns and history. The Resource Coordinator will also complete a screening tool with you that helps clearly identify the child/youth’s service needs. The Resource Coordinator will talk to you about the available services and supports that are the best match, and what services you are interested in. The Resource Coordinator will record your information and, with your consent, send the referral to the services that you agree to. The Resource Coordinator will let you know how long you may have to wait for the service, and what other resources might help in the meantime.
Once you have connected with a Resource Coordinator, that person will be your contact at Contact Brant. You can call them at any time for more information, or to access other services. We welcome you to call your Resource Coordinator with any questions at any time.
We request that you let us know if your contact information changes (e.g. address, phone number) or if your situation changes while you are waiting for services (e.g. the situation is getting worse). We are here to help.
Child and Youth Mental Health Services help with the following concerns, and more:
- Acting out behaviours
- Bullying or being bullied
- Child and family conflict
- Drug or alcohol abuse
- Managing anger
- Self-harming; suicidal thoughts
When should you be concerned about a child/youth?
- Frequency – the child/youth continuously exhibits behaviours or moods that do not age appropriate.
- Duration – the behaviour/mood of the child/youth continues for longer than usual.
- Intensity – the behaviour/moods of the child/youth are intense enough to interfere with daily life.
Click here for information on Children and Youth Mental Health Services that Brant/Brantford children and youth have access to – remember to call Contact Brant to access these supports.