Call us today: (519) 758-8228




Start Here for Children’s Mental Health Services






Start with Contact Brant. We are the first place to contact to access community services and programs for children and youth ages 0 – 18 who have social, emotional, behavioural, and/or psychiatric concerns. 



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Start Here for Children’s Developmental Services






Start with Contact Brant. We are the first place to contact to access community services and programs for children and youth ages 0 – 18 who have Autism, a developmental disability, and/or developmental concerns.



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Information Services






Contact Brant is the first place to contact for information on community services and resources in Brant. You can call us at 519-758-8228 to learn more about children’s services, as well as other community resources and supports in Brant.



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Contact Brant News:

Job Description

Administrative Assistant – Part-time

Contact Brant seeks an Administrative Assistant who has a commitment to team spirit and can provide attention to detail.  This is a permanent position at 20 hours per week. 

Application Deadline: Friday, March 10, 2017 at 4:30 p.m. 

Target Start Date: April 3, 2017


The Administrative Assistant provides administrative support to the agency staff and programs to maximize the potential for service delivery and administrative effectiveness.  This includes client database system input, management, and reporting; answering phones; and managing community information resource materials.

This position manages a 20 hour work week primarily being available Monday through Friday, within the office hours of 8:30 a.m. to 4:30 p.m., with flexible scheduling to meet the needs of the organization.

Qualifications and Competencies

  • Strong knowledge of general office procedures, including basic databases
  • Hands-on experience with Microsoft Suite applications including word processing, spreadsheets, and presentation software
  • Strong interpersonal skills and ability to work as part of a team
  • Exceptional attention to detail
  • Excellent writing skills, including proper spelling, grammar, and punctuation
  • Strong time management and multi-tasking skills and the ability to prioritize tasks with minimal supervision; resourceful and flexible
  • Professional, responsive and positive work attitude is essential
  • Superior telephone manners and strong customer service orientation
  • Experience in discretely handling confidential or sensitive information; knowledge of applicable data privacy laws
  • Ability to complete some bookkeeping would be an asset (as a substitute role)
  • Three (3) years of direct work experience in an administrative assistant capacity
  • College diploma in Business Administration or an applicable combination of education and progressively responsible experience

Job responsibilities may include but are not limited to:

  1. Administrative support for the agency

    • Document Coordinated Service Planning reporting from partner agencies and agency staff
    • Provide back-up to answering phones and directing to the appropriate staff member
    • Provide general community information and document 
    • Act as a resource person for staff on appropriate business styles, professional presentations, and formatting of documents


  1. Client database input and management

    • Maintain accurate client files in the agency’s database
    • Upload and input referrals received from service providers
    • Manage reports on client status as required
    • Extract data from the client management software for timely reports for the Chief Executive Officer
  2. Manage community information resource materials

    • Maintain up-to-date information and knowledge about resources offered by MCSS/MCYS service providers and the broader community
    • Maintain printed resource materials, such as brochures, on community services and resources to provide readily available information to visitors to the building
  3. Professional Expectations:

    • Represent Contact Brant at all times by maintaining professional conduct and behaviour, and exhibiting stated agency values


Please submit Resume and Cover Letter to Contact Brant to the Attention of Jane Angus, Chief Executive Officer:

Only those individuals selected for interviews will be contacted.

Contact Brant is a family-centered organization that provides the first point of contact for information about community resources and programs; access to services for children, youth, and their families; and is the Lead Agency for Coordinated Service Planning in Brant. 

Contact Brant is committed to employment equity and diversity and a positive and supportive environment.  Contact Brant welcomes applications from all qualified individuals, including individuals within employment equity categories of women, persons with disabilities, members of visible minorities, Indigenous persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code.


Upcoming Triple P Discussion Groups

DISCUSSION GROUP TRIPLE P – HASSLE-FREE SHOPPING WITH CHILDREN for parents of children aged 0 – 12 – Friday, February 24, 2017 12:30 pm – 2:30 pm.  Grand River Community Health Centre.   Click here to register.

DISCUSSION GROUP TRIPLE P – MANAGING FIGHTING AND AGGRESSION for parents of children aged 0 – 12 – Tuesday, March 21, 2017 6:00 pm – 8:00 pm.  Brant County Health Unit.   Click here to register.

DISCUSSION GROUP TRIPLE P – DEVELOPING GOOD BEDTIME ROUTINES for parents of children aged 0 – 12 – Tuesday, March 28, 2017 6:00 pm – 8:00 pm. Ontario Early Years Centre.  Click here to register.

DISCUSSION GROUP TRIPLE P – DEALING WITH DISOBEDIENCE for parents of children aged 0 – 12 – Tuesday, April 4, 2017 6:00 pm – 8:00 pm.  Brant County Health Unit.   Click here to register.

Upcoming Triple P Seminars

SEMINAR TRIPLE P – RAISING RESILIENT CHILDREN for parents of children aged 0 – 12 – Wednesday, March 8, 2017 6:00 pm – 7:30 pm.  Woodview Mental Health and Autism Services.   Click here to register.

SEMINAR TRIPLE P – THE POWER OF POSITIVE PARENTING for parents of children aged 0 – 12 – Tuesday, April 11, 2017 6:00 pm – 7:30 pm.  Brant County Health Unit.   Click here to register.

For more information or to register call Contact Brant – 519-758-8228


Through a collaborative Ontario Trillium Foundation grant with Woodview as well as Parents for Children’s Mental Health, Contact Brant will be offering a Family Support program over the next 2 years to families waiting for children’s mental health services. This further enhances our service coordination supports to families and the community.

The Family Support Provider (FSP) will work with families waiting for Woodview Counselling/Therapy services to ensure that they are linked to community resources and services and that they are being supported and have the tools and strategies they need as a family to decrease the strain on the family and the child/youth while they wait for services. We will be gathering data on the outcomes of this service and hope to see that families are more prepared when they enter treatment services and thus will require briefer services, thus decreasing the wait lists. We also hope that some families may not require clinical services following FSP supports. The role of Family Support Provider will be to: • Assist families in identifying strengths and prioritizing needs • Assist in locating and accessing community programs and resources • Serve as a liaison and help build collaborative relationships between services and families • Assist families in developing strategies to communicate effectively with services and service providers • Support families in navigating various child and youth systems and services (e.g., mental health, education, health, YJ, child welfare) and help connect adult family members to services for themselves • Provide support and information to other service providers

Information Database

Click here to search for community services in Brant, Haldimand and Norfolk. You can also call 2-1-1 for community services information 24/7, 365 days a year.

Your Guide


for a listing of workshops, courses, groups and events that are free for families, children and youth.

Suicide Prevention

If you are thinking about suicide or are concerned about someone you know who is talking about suicide, call Integrated Crisis Services at 519-759-7188 or 1-866-811-7188, available 24 hours/day, or call 911.